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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of BILL SMALLEY

BILL SMALLEY

March 10, 2025

5  out of  5
rating by BILL SMALLEY
"Brett Smalley State Farm provides any and all types of insurance coverage as well as other products associated with State Farm. They do so with the most helpful, knowledgeable and courteous staff I've ever encountered. That's why I have multiple accounts with them. Best of the Best....You Bet!!!"
We responded:
"Thank you!"
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Belinda Steinmetz

March 8, 2025

5  out of  5
rating by Belinda Steinmetz
"So very Thankful to have all of my insurance needs taken care of by an Agent and Teams who all are concerned with making sure you have what you want and need for coverage and who go the extra mile to make sure you understand what you need, what you have and why you need it! Brett Smalley and his Teams are the Best!"
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Marytzabeth Rodriguez

March 3, 2025

5  out of  5
rating by Marytzabeth Rodriguez
"I spoke with a lady, She was very professional, intelligent and knowledgeable about what kind insurance you provide for the benefit of the client. She went above and beyond and she was so patient with me, she even spoke Spanish to me since I was having some problem really understanding what I should get. I couldn’t ask for a better representative. And due to her professionalism and understanding, it help me to trust in this insurance. Thank you,! For all your help and kindness. Great insurance agent customer service"
We responded:
"Thank you for your feedback and your review! I'm happy to hear that Ande was able to talk through coverage with you and find solutions, even with her bilingual abilities. We look forward to working with you and appreciate the opportunity."
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Ann Jensen

March 3, 2025

5  out of  5
rating by Ann Jensen
"Ande did a wonderful job answering my questions on quoting me vehicle coverages. She was very attentive and polite . She didn’t make me feel stupid for asking things I probably should have known. Thank for your attention to details."
We responded:
"Thank you for the review and I'm glad to hear you had a great experience while speaking with Ande!"
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Sabra Stone

February 25, 2025

5  out of  5
rating by Sabra Stone
"Ande Morgan was so helpful and knowledgeable with all of my questions about home owner's insurance, I really appreciate the detail of explanation into the different coverages. Highly recommend 10/10"
We responded:
"Thank you for the review and I'm glad to hear you had a great experience talking with Ande! We want to make sure we go through coverage and educate any time that we can to make sure people have the protection they need. Thank you for the feedback and it's great to hear."
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Joseph Higby Hilario

February 12, 2025

5  out of  5
rating by Joseph Higby Hilario
"Talking with channing is like a breathe of fresh air but filled with laughter. Knowledgeable and considerate, if he doesn’t know something he’ll try to figure it out which brings the authenticity of this company alive. I loved talking with him through the process and feel heard in every conversation."
We responded:
"Thank you! We strive for authenticity with our team and I'm glad you felt that come through while working with Channing. We appreciate the feedback and the review!"
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Wyatt Bell

February 6, 2025

5  out of  5
rating by Wyatt Bell
"Great people and even greater coverage! I have been in good hands being insured with State Farm!!!"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that you feel well taken care of with State Farm. Our team is dedicated to providing the best coverage and support for our clients, and it’s wonderful to know that you’re satisfied with your experience. If you ever need anything or have questions, don’t hesitate to reach out. We’re here for you!"
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Warren Behlau

February 5, 2025

5  out of  5
rating by Warren Behlau
"Brett and staff are very responsive, knowledgeable, and helpful. I switched from an agent that was not helpful several years back and I’ve been happy working with this team ever since."
We responded:
"Thank you Mr. Behlau! We appreciate the opportunity to work with you and I hope you're having a great start to 2025!"
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Holy Ghost 818

February 5, 2025

5  out of  5
rating by Holy Ghost 818
"Great office! Always very helpful!"
We responded:
"Thank you for taking the time to give us a review, we appreciate it!"
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Ismael Teron

February 5, 2025

5  out of  5
rating by Ismael Teron
"Alex and Brett at State Farm provide exceptional service! They are knowledgeable, professional, and always go above and beyond to make sure I have the best coverage for my needs. Their responsiveness and willingness to help set them apart from other agents. I highly recommend them to anyone looking for reliable and friendly insurance service. Thank you, Alex and Brett, for your outstanding support!"
We responded:
"Thank you Ismael! We pride ourselves on being available and quick to help with whatever we can, thank you for your review and feedback."
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John Watkins

February 4, 2025

5  out of  5
rating by John Watkins
"Great agent"
We responded:
"Thank you John!"
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Chris Reed

February 4, 2025

5  out of  5
rating by Chris Reed
"The whole staff is a blessing to deal with. They are always helpful anytime I’ve had issues or claims."
We responded:
"We appreciate it Chris, thank you!"
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Moises Feliciano

February 4, 2025

5  out of  5
rating by Moises Feliciano
"Great agent and really helped with all of our insurance needs."
We responded:
"Thank you Moises!"
Profile photo of Brian R.

Brian R.

February 4, 2025

5  out of  5
rating by Brian R.
"Denice was amazingly helpful today. Belinda is always a pleasure to speak with as well. They are always kind, helpful, and knowledgeable when we speak with them. We are very happy now that Brett Smalley is at this office. Home and Health!!!"
We responded:
"Thank you so much for your wonderful feedback! We’re thrilled to hear that Denice and Belinda were able to assist you effectively. Our team is dedicated to providing kind and knowledgeable service, and it’s great to know that their efforts made a positive impact on your experience. If you have any more questions or need assistance in the future, please don’t hesitate to reach out. Thank you!"
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Scott Rowe

January 27, 2025

5  out of  5
rating by Scott Rowe
"Always goes above and beyond to help with all insurance needs."
We responded:
"Thank you Scott!"
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David Harris

January 25, 2025

5  out of  5
rating by David Harris
"We have had a great experience working with Brett’s agency so far. Sue Owens helped us save on both auto and homeowners."
We responded:
"Thank you!"
Profile photo of Andreanna Morgan

Andreanna Morgan

January 20, 2025

5  out of  5
rating by Andreanna Morgan
"Doubled my coverage for the same amount I was already paying before with GEICO."
We responded:
"Thank you!"
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Mary Jo Baird

November 18, 2024

5  out of  5
rating by Mary Jo Baird
"Do not trust them had me cancel my car and home owners now they will not cover me and now I can't get insurance"
Profile photo of Misty Connelly

Misty Connelly

September 5, 2024

5  out of  5
rating by Misty Connelly
"I have been using State Farm for our home and car coverage for over 30 years. I LOVE the quality of the service and the amazing employees at Brett Smalley’s office (special shoutout to Denice!). Whether changing coverage or filing a claim, all our experiences have been so easy! Thank you very much!!!!"
We responded:
"Thank you Misty!"
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Channing Huskey

August 29, 2024

5  out of  5
rating by Channing Huskey
"Great Office! Alex really helped explain my coverages and made switching a no brainer!"
We responded:
"Thank you!"
Profile photo of Thomas Atkisson

Thomas Atkisson

February 27, 2024

5  out of  5
rating by Thomas Atkisson
"The representative I dealt with, Alex Shuford, absolutely exceeded my expectations and I am beyond grateful for his help and consideration with everything related to my insurance policy! Thanks!!"
We responded:
"Thank you for your review and we appreciate the opportunity to work with you!"
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Whitney Burt

February 26, 2024

5  out of  5
rating by Whitney Burt
"We got home, life and auto insurance through them today with Denise and they were great! Highly recommend. So easy to deal with."
We responded:
"Thank you for your review and we look forward to working with you!"
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Angie Neighbors

January 5, 2024

5  out of  5
rating by Angie Neighbors
"I am very thankful for Brett Smalley's office staff - they are always ready to assist us when needed!"
We responded:
"Thank you Angie! We appreciate you and thank you for the review!"
Profile photo of Camilla Clem

Camilla Clem

December 26, 2023

5  out of  5
rating by Camilla Clem
"Very professional & friendly. Always answers or calls back quickly. Plus went out of there way to show me how to save money on car insurance. I would highly recommend. Thank you camilla ellis"
We responded:
"Thank you Camilla!"
Profile photo of Clare Wilson

Clare Wilson

September 13, 2023

5  out of  5
rating by Clare Wilson
"Great Customer Service!"
We responded:
"Thank you!"