State Farm® Insurance Agent Brett Smalley

"I recently moved to another state and had to leave State farm for the first time in 7+ years. Progressive was a higher rate and I thought I was going to be stuck with them.. State farm reached back out to me and said, "we've got you covered with a better rate and better service" and I could not be happier that they did!
Thank you Matthew @ Brett Smalley and the team at Jeff Lehr in Atlanta for looking out for me time and time again!🎉🥳 #loyalcustomer"

"They helped me out by doubling my coverage and cutting my payment by $50 a month! Thank you Denice. I would highly recommend."

"Received a phone call from Ande asking if she could take a look at auto & homeowners insurance costs. After covering some basic questions, she came back with some amazing answers! In a word, she saved us almost $1000.00 per year combined on our auto & homeowners policies! It was a no brainer to make the change at that point."

"Ande was amazing!"

"Andi was so thorough, very nice and professional and very helpful!"

"Ande was super helpful and went above and beyond. Completely exceeded my expectations. 10/10 highly recommend"

"Great service and very helpful"

"I have been working with Denice for almost 5 years and she has been wonderful every time! Such great communication and treatment of their customers! We have multiple vehicles, life, and renters, multiple vehicles over the years, and they have always gotten us the deal and pricing!"

"I like how they handle my claims and it’s fast and I got everything taken care of. Great insurance company"

"Denice has been a great help!"

"I got ahold of Alex and he helped me get everything sorted out quick and easy!"

"I asked for a quote and they have been very responsive and good to work with. I couldn’t ask for more."

"The Staff here is always so helpful for any needs necesarry!"

"Worked with Ande (Andreanna) on setting up a new account for auto and homeowners Excellent service , very knowledgeable and helped with the transition from Progressive to State Farm. If the future with State Farm is as pleasant as the beginning I will be pleased. Please tell Ande that Andreanna is a beautiful name, shame not to use it."

"I have been using this office for insurance for a very long time now. I use them for auto insurance, home insurance AND my business insurance. They always get back to me very quickly when I need information- a policy change or a coi. It’s been incredible working with them."

"Staff is always friendly and efficient. The pricing was better than I was previously paid. I have everything with this agency."

"I’ve had statefarm for 3yrs now, Alex is so helpful and amazing anytime I call with questions or need something! Great customer service!"

"The best company in chattanooga the team is always great to hear from an work with they help in every way possible an are always professional an get every situation handle efficiently and effectively."

"Denice was so nice! 😊 I had some trouble understanding how some of the payments worked on the app and she was super helpful. She genuinely made my day a little easier. Thank you Denice! 💛"

"Denice was so helpful throughout the whole process! She gracefully was able to talk over my children’s meltdowns in the background and answer all my questions. :) Thank you!"

"Awesome customer service"

"Life happens, things happen and no matter the issue, Brett and his staff have carried us through every single one of those times with such grace, knowledge, and comfort that it has left us truly humbled. These guys care. It’s that simple. And believe me when I tell you, Denise knows us VERY well. We’ve gotten to know each other’s families. She’s never failed to come through with a resolution for any need and always goes above and beyond. What a pleasure it is to work with Brett Smalley Insurance. Lucky us."

"Denise the office manager knew everything exactly how to handle what I needed"

"Was looking for a new insurance company after moving from Kentucky to Tennessee. So did one of those insurance app for finding insurance and Brett Smalley's office was on the ball contacted me did a quote for me two types of coverage and when I made some coverage changes (deductibles) they had the numbers and while not the lowest their personal contact was efficient, professional, and impressive. I hate apps that cut out human contact I want to hear a voice, and not of someone who has no idea what they are doing, but a voice of knowledge and confidence. Brett's office has been nothing but professional and filled with integrity. I want to be represented by an agent that knows my name and wants to take care of my insurance needs. If you want the same Brett Smalley is the agent for you. Give them a call. Tell them I sent you and I promise they will provide you with a great experience."

"These guys work their butts off for you! A huge thank you to Ande and the entire team at the Hixson, Tn office for everything you do for my family. You’re always professional, responsive, and willing to go the extra mile. I truly appreciate all of your hard work and highly recommend Brett Smalley State Farm to anyone looking for outstanding service!"